This website and its subdomains are operated by Black Label Grading Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Black Label Grading Ltd. Black Label Grading Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Black Label Grading Ltd provides professional middleman submission services to third-party trading card grading companies. We manage submissions to PSA, Beckett Grading Services (BGS), and CGC on behalf of our customers, handling the preparation, submission, tracking, and return of trading cards throughout the grading process.
Throughout this document, PSA, Beckett Grading Services, and CGC Grading will be referred to as the “grader” or “grading company.”
By visiting our site and or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services.
Black Label Grading Ltd (“BLG”) acts as a third-party submission agent and custodian for trading cards submitted by customers for grading by PSA, Beckett Grading Services (BGS), and CGC (each a “Grading Company”).
All trading cards and collectibles submitted to BLG remain the property of the customer at all times. BLG does not acquire ownership of any submitted items. BLG holds all submitted items as bailee and custodian solely for the purpose of providing grading, handling, storage, and return services.
By submitting items to BLG, you confirm and warrant that:
You are the lawful owner of the items or are authorised by the lawful owner to submit them.
The items are not stolen, counterfeit, subject to dispute, or otherwise unlawful to possess or submit for grading.
The information you provide, including declared values, ownership, and contact details, is accurate and complete.
BLG reserves the right, at its sole discretion, to refuse, cancel, suspend, or terminate any order or service at any time, including but not limited to where fraud, misrepresentation, non-payment, valuation concerns, compliance issues, or ownership disputes are suspected. Where service is refused or suspended, BLG may retain submitted items pending resolution, return them to the customer at the customer’s expense, or take other reasonable steps to protect BLG and affected parties.
BLG retains a contractual lien over all submitted items for any unpaid balances, charges, fees, or costs owed to BLG. BLG may retain possession of any submitted items until all outstanding amounts are paid in full. This lien applies regardless of where the items are located within BLG’s custody or supply chain.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the BLG website, services, systems, or processes without express written permission from BLG. The website and its original content, features, and functionality are owned by Black Label Grading Ltd and are protected by United Kingdom and international copyright laws.
Any personal data, submission details, and images of cards provided to BLG are used solely for the purposes of fulfilling your order, operating the service, and marketing where you have given consent, in accordance with our Privacy Policy.
Prices, service levels, turnaround estimates, and available grading options are subject to change without notice to reflect changes imposed by grading companies, shipping providers, insurers, exchange rates, and operating costs.
BLG may modify, suspend, or discontinue any part of the Service at any time. However, any changes to prices or service terms will not apply retrospectively to orders that have already been accepted and paid for, except where such changes are required by a grading company or a third-party provider outside of BLG’s control.
Where a grading company introduces new fees, upcharges, service level changes, or requirements after an order has been placed, BLG reserves the right to pass those changes on to the customer. In such cases, BLG will notify the customer and the submitted items may be held until the additional charges are paid or alternative instructions are received.
BLG shall not be liable for any loss, delay, or disruption caused by changes, suspensions, or discontinuation of services by grading companies, shipping providers, or other third-party partners that are necessary for the operation of the Service.
This section applies to all submissions made through Black Label Grading Ltd to PSA, Beckett Grading Services (BGS), and CGC.
It is the responsibility of the customer to package and ship their cards safely to Black Label Grading Ltd. BLG is not responsible for loss, theft, or damage occurring during transit from the customer to BLG.
Delivery to BLG is only deemed to have occurred when the submitted items have been Checked In by BLG (as defined in Section 3.2). Courier tracking statuses, including those marked as “delivered,” do not constitute proof of receipt by BLG.
All submissions must include a valid order number clearly linked to the sender. Where cards are received without an order number or sufficient identifying information, BLG will make reasonable efforts to locate the owner. If ownership cannot be established within 12 months of receipt, BLG reserves the right to treat the items as unclaimed property and may dispose of, sell, or otherwise handle them in order to recover reasonable storage, handling, and administrative costs.
All submitted items are treated as the property of the person placing the order, subject to the ownership and authority warranties set out in these Terms. BLG does not knowingly accept submissions from persons under the age of 18. Where a minor’s cards are submitted, this must be done by a parent or legal guardian who assumes full responsibility for the order.
All submissions must belong to a single customer. BLG does not accept group or pooled submissions where items are owned by multiple parties.
By default, BLG may photograph, display, or reference submitted cards for marketing, promotional, or social media purposes. If you do not wish for your submissions to be used in this way, you must notify BLG at the time your order is placed. While BLG will make reasonable efforts to honour opt-out requests, no guarantee is made that any specific submission will or will not be featured.
BLG acts as an intermediary only and does not influence grading outcomes, card condition assessments, or final grades issued by the grading companies. BLG is not responsible for errors, omissions, mislabels, authentication decisions, or grading outcomes made by grading companies, and any disputes relating to grades, labels, or authenticity must be directed to the relevant grading company.
Where a submission cannot be processed due to incorrect service selection, ineligible items, or grading company requirements, BLG may return the items to the customer at the customer’s expense.
Black Label Grading Ltd (“BLG”) arranges shipping to and from PSA, Beckett Grading Services (BGS), and CGC using third-party courier services. BLG selects the carrier, service level, and routing based on operational, insurance, and security requirements.
Definition: “Checked In”
For the purposes of these Terms, items are deemed “Checked In” only when BLG has physically received the parcel, opened it, and logged the contents against the relevant order. Courier tracking statuses, including those marked as “delivered,” do not constitute proof that items have been received or Checked In by BLG.
BLG may photograph submitted items upon arrival for identification and condition-record purposes.
Customer to BLG
The customer is responsible for safely packaging and shipping their items to BLG. Risk of loss or damage remains with the customer until the items have been Checked In by BLG.
Standardised Insurance and Coverage Limits
From the point at which items are Checked In by BLG until they are returned to the customer, all insurance and liability cover provided by or arranged through BLG is limited to the lower of:
the maximum declared value of the grading service level selected by the customer, and
£1,000 per card.
This limit applies while items are:
held by BLG,
in transit between BLG and a grading company,
held or processed by a grading company, and
in transit back to BLG.
BLG shall not be liable for any amount exceeding these limits, even if the actual market value of the item is higher.
BLG to Customer
For shipments from BLG to customers:
UK deliveries are sent using Royal Mail or equivalent tracked services.
EU deliveries are sent using PostNL, DPD, or equivalent carriers.
In the event a parcel is confirmed lost after leaving BLG, BLG will compensate the customer based on the market value of the cards at the time of shipment, subject to a maximum of:
£2,000 per package for UK deliveries, and
€500 per package for EU deliveries.
These package limits apply regardless of the number of cards in the shipment or their individual declared values.
Compensation is only payable once the courier has formally confirmed the parcel as lost.
Declared Value Responsibility
The customer is solely responsible for providing accurate declared values for all submitted items. BLG accepts no liability where an item’s actual market value exceeds the declared value or the maximum cover available under the selected service. Incorrect or undervalued declarations may result in reduced or no compensation.
Transitional Insurance Policy
The insurance and liability limits set out in this Section 3.2 apply only to orders submitted on or after 14 January 2026.
Orders submitted before 14 January 2026 will continue to be governed by the insurance and liability terms that were in effect at the time the order was placed, including the previous policy under which coverage was provided up to £1,000 per card or market value (whichever was lower) while in transit to and from grading companies, and coverage while at the grading company was based on the maximum declared value of the service selected.
Each order is governed by the Terms of Service and insurance policy in force on the date that the order is submitted.
All orders placed with Black Label Grading Ltd (“BLG”) must be paid in full at the time the order is submitted through the BLG website, unless a written exception has been agreed in advance by BLG.
No items will be processed, submitted, or shipped to any grading company until full payment has been received and cleared.
It is the customer’s responsibility to ensure that all billing, contact, and order details provided at checkout are accurate and up to date.
Exchange Rate and Cost Adjustments
All prices are based on exchange rates and costs applicable at the time the order is placed. Where BLG’s costs increase due to exchange rate movements, grading company pricing changes, courier fees, insurance, or customs charges, BLG reserves the right to pass such increases on to the customer. BLG will notify the customer of any such adjustment before proceeding.
Additional Charges and Upcharges
You may become liable for additional charges after your order has been placed, including but not limited to:
grading company upcharges based on final graded value,
service level changes required by the grading company,
customs, taxes, or handling fees, and
additional shipping or insurance costs.
Where additional charges arise, BLG will notify you.
Payment Deadline for Additional Charges
All additional charges must be paid within 10 days of notification. Your items may be held under BLG’s contractual lien until such charges are paid in full.
Non-Payment of Additional Charges
If additional charges remain unpaid for 90 days after notification, BLG may, after providing written notice, treat the items as unclaimed and may sell, dispose of, or otherwise realise the items in order to recover outstanding amounts, storage, handling, and administrative costs. Any surplus remaining after recovery of all amounts due will be returned to the customer where reasonably possible.
Payment Plans
Where payment plans are offered via third-party providers (such as Klarna), those arrangements are governed by the provider’s terms. Failure to meet obligations under any payment plan will be treated as non-payment under these Terms.
All turnaround times, service levels, and delivery estimates provided by BLG are estimates only and are not guaranteed.
Turnaround times quoted for grading services refer only to the time taken by the grading company once the items have been received and entered into their processing system. They do not include time for:
shipping to or from BLG,
customs clearance,
internal processing by BLG, or
delays caused by grading companies, couriers, or customs authorities.
BLG is not responsible for delays caused by grading companies, shipping providers, customs agencies, or other third parties involved in the grading and delivery process.
Delays, including extended grading backlogs, service suspensions, customs holds, or operational disruptions at grading companies, do not entitle the customer to cancel an order or receive a refund once items have been submitted to a grading company.
BLG shall not be liable for any loss, missed opportunities, or changes in market value resulting from delays.
BLG is not responsible for any loss, delay, damage, or seizure resulting from customs inspections, border controls, or actions taken by government or regulatory authorities.
Due to the nature of grading services, all orders are final once items have been submitted to a grading company.
If a customer requests cancellation before their items have been submitted to a grading company, BLG may agree to cancel the order at its discretion. In such cases, BLG may deduct reasonable handling, processing, packaging, and shipping costs before issuing any refund.
Once items have been submitted to a grading company, no refunds will be given for:
grading fees,
service charges,
shipping costs, or
delays, backlogs, or processing times at the grading company.
If a parcel is confirmed lost before items are received by the grading company, BLG will refund the portion of fees paid to BLG relating to the lost items.
If a parcel is confirmed lost after items have been graded or while being returned, compensation will be handled in accordance with the insurance and liability limits set out in Section 3.2. In such cases, grading and service fees are not refundable.
BLG is not responsible for changes in market value, grading outcomes, or any loss of potential profit and no refunds will be given on that basis.
For PSA and CGC grading services submitted through Black Label Grading Ltd (“BLG”), an upcharge may be applied by the grading company where a card’s final graded value exceeds the maximum declared value of the grading service level selected.
Customers are responsible for selecting the appropriate service level based on the estimated value of their cards. Service level limits are displayed on the BLG website and form part of the contract.
Where an upcharge is applied, BLG will notify the customer. The affected items will be held under BLG’s contractual lien until the upcharge is paid in full. Payment must be made within 10 days of notification.
Failure to pay an upcharge may result in the items being treated as unpaid under Section 3.3, including BLG’s right to retain, sell, or dispose of the items to recover outstanding amounts.
Certain content, products, or services available through the BLG website may include materials or links provided by third parties, including grading companies, payment providers, and shipping partners.
Third-party links may direct you to websites that are not owned or controlled by BLG. BLG is not responsible for examining or evaluating the content, accuracy, or policies of any third-party websites and does not warrant or accept liability for any third-party materials, products, or services.
Any interactions, transactions, or disputes you have with third-party providers are solely between you and that third party. This includes, without limitation, grading companies, couriers, insurers, and payment processors.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
Your submission of personal information through the BLG website is governed by our Privacy Policy.
BLG processes personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using the BLG website and services, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.
Occasionally there may be information on the BLG website or within the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping costs, service levels, turnaround times, and availability.
BLG reserves the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, including after an order has been submitted.
Where a correction results in a material change to the price or service selected, BLG will notify the customer and provide the option to proceed under the corrected terms or cancel the order for a refund of any amounts paid for services not yet provided.
In addition to other prohibitions set out in these Terms, you are prohibited from using the BLG website or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, national, or local laws or regulations;
(d) to infringe upon or violate the intellectual property rights of BLG or others;
(e) to submit stolen, counterfeit, altered, or unlawfully obtained items for grading;
(f) to submit items you do not own or do not have authority to submit;
(g) to submit false, misleading, or fraudulent information, including incorrect ownership or declared values;
(h) to upload or transmit viruses or malicious code;
(i) to collect or misuse personal data of others;
(j) to interfere with or circumvent the security features of the Service;
(k) to abuse, harass, threaten, or defame BLG, its staff, or other users; or
(l) to attempt to manipulate or disrupt BLG’s operations, submissions, or payment systems.
BLG reserves the right to suspend or terminate access to the Service, refuse submissions, and take appropriate action where any prohibited use is suspected.
You can review the most current version of the Terms of Service at any time on this page.
BLG reserves the right to update, change, or replace any part of these Terms by posting updates to the website.
Changes will apply to all new orders submitted after the date the updated Terms are published.
For existing orders, the version of the Terms in force at the time the order was submitted will continue to apply, unless the change is required by law or relates to security, fraud prevention, or operational necessity.
Your continued use of the BLG website or submission of new orders after changes are posted constitutes acceptance of the updated Terms.
BLG shall not be liable for any indirect, incidental, special, or consequential losses, including but not limited to loss of profit, loss of business, loss of opportunity, loss of goodwill, or any speculative or future value of any item.
BLG’s total liability in connection with any order, whether arising in contract, tort, negligence, breach of statutory duty, or otherwise, shall not exceed the lower of:
the total fees paid to BLG for that order; or
the applicable insurance and compensation limits set out in Section 3.2.
Nothing in these Terms limits or excludes liability where such limitation is not permitted by law.
All grading, authentication, labelling, and condition guarantees are provided solely by the relevant grading company.
BLG does not provide, underwrite, or guarantee any grading outcomes, authenticity determinations, or label accuracy. Any claims relating to grading errors, mislabels, or authenticity disputes must be pursued directly with the grading company.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the services provided by BLG.
If any provision of these Terms is held by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision shall be deemed severed and the remaining provisions shall continue in full force and effect.
BLG may transfer, assign, or novate its rights and obligations under these Terms to another company as part of a business sale, merger, restructuring, or reorganisation. This will not affect your rights under these Terms.
You may not transfer or assign your rights or obligations under these Terms without BLG’s prior written consent.
Questions about these Terms of Service or any BLG services should be sent to:
Black Label Grading Ltd
Email: info@blacklabelgrading.com
BLG will use reasonable efforts to respond to enquiries within normal business hours.
We submit cards regularly to Beckett, PSA & CGC. We endeavour to get cards shipped within 1-2 weeks of receiving them, offering a quick processing time.
