Terms of Service

Overview

This website & subdomains are operated by Black Label Grading Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Black Label Grading Ltd. Black Label Grading Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please note, Black Label Grading Ltd is now an Authorised Dealer for PSA submissions. Our services are managed by GradeShield Inc. Limited, ensuring that your PSA cards are insured under the Goods in Trust insurance while with GradeShield and during transit up to a maximum of £1000/card.

Throughout this document, Beckett Grading Services, CGC Grading, SGC Grading and PSA will be referred to as the “grader” or “grading company”.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

The Site and its original content, features, and functionality are owned by Black Label Grading Ltd and are protected by United Kingdom and international copyright laws.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

2. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

3. Products or Services

3.1 Black Label Grading Submissions

Please note that the following guidance applies equally to Beckett, CGC, SGC and PSA submissions.

It is up to the individual to submit their cards safely to Black Label Grading Ltd. We are not responsible for any damage, loss or theft whilst the cards are in transit from you to us.

Submissions must contain an order number. If a package is received without an order number, we will hold onto the cards for 12 months or until the individual comes forward with ownership details.

The term “Submission Deadline” refers to the cutoff date and time for accepting deliveries for the next submission. Any trading cards received after this deadline will be held for the next submission (usually, but not always, this will be the following month).

All cards will be treated as owned by the person who makes the order. We do not knowingly take submissions from persons under 18 years of age. If you are under 18 years old and wish to submit cards, please ask an adult to do this on your behalf.

If you do not wish to have your submissions featured on our social media channels, please make this known when your order is placed. By showing your interest in having your cards featured on our social channels, this does not explicitly mean they will be. We will try our best to feature as many submissions as possible.

3.2 Shipping

Black Label Grading uses FedEx for all shipments to and from Beckett Grading Services, CGC, SGC & PSA Grading. For these shipments, each card within the parcels is covered up to a maximum of £1000 per card, based on the raw card market value.

Return Journey Liability Coverage:

For CGC, SGC and PSA, the return journey is covered by their respective policies.

For the return journey from Beckett Grading Services, Black Label Grading Ltd. adopts a liability-based approach to cover the graded cards.

Liability Terms for Return Journey:

• Coverage Limit: We accept liability for physical loss or damage to the goods during the return journey, covering the market value of the graded card, relevant to its condition, up to a maximum of £1000.
• Exclusions: Liability coverage does not extend to amounts exceeding the market value of £1000. In cases where the market value of the graded card surpasses this limit, we shall not be held responsible for the excess amount.
• Conditions: The liability coverage is subject to the conditions outlined under the ‘Products & Services’ section.
• Acknowledgment: By using our services, you acknowledge and accept these liability terms for the return journey from Beckett.

Value Declaration Responsibility:

• No Liability for Excess Value: Black Label Grading accepts no liability should the actual market value of your item exceed the declared value relevant to the service you have chosen.
• Submitter’s Responsibility: It is the responsibility of the submitter to accurately declare the value of the collectible. This applies to all submissions.
• Implications: Incorrect declaration of value may result in inadequate coverage and Black Label Grading will not be liable for any discrepancies between declared value and actual market value.

For shipments from us to you within the UK and from our EU Hub to EU customers, we use Royal Mail Tracked 24hr delivery and PostNL or DPD, respectively. In the rare event that a package is deemed lost, Black Label Grading will independently cover the cost of cards based on the current market value, up to a maximum value of £2000 per package (UK) and 500 Euros per package (EU).

Please note for any claims through liability or insurance we must have confirmation from the shipping company that the package in question is lost.

A fixed shipping charge of £5 is now applied to all UK services provided by Black Label Grading Ltd. This charge covers handling and ensures the secure transit of your items to and from the grading services. The shipping costs for EU will vary based on location.

3.3 Payments

Black Label Grading now adopts an upfront payment policy for all transactions.

Transition to Upfront Payment Policy: Starting April 2nd, 2024, Black Label Grading will require payment to be made upfront for all services. This shift towards upfront payment reflects our commitment to expediting the grading process and ensuring the security of your submissions.

Exception for Pre-Existing Orders: We recognize the importance of honoring our commitments. Therefore, for any orders placed before April 2nd, 2024, the previous payment terms will remain applicable. For these orders, payment will be due within 30 days of the receipt of your graded cards, in alignment with our prior terms and conditions. This grace period ensures a smooth transition for our customers who have already engaged with our services under the previous terms.

Pre-Arranged Exceptions to Upfront Payment: In addition to honoring pre-existing orders, we understand that some circumstances may require flexibility. Exceptions to the upfront payment requirement may be granted on a case-by-case basis for new orders, provided these exceptions are pre-arranged and explicitly approved by Black Label Grading.

Payment Instructions:

• Invoice & Payment Timeline: An invoice will be issued upon processing your cards by Black Label Grading. This invoice is payable immediately to confirm your order and proceed with shipment preparations.
• Online Payment Only: All payments must be made online. Following the processing of your cards, a payment request will be sent to the email address you have provided. This email will include all necessary payment details and the deadline for payment completion. It is imperative to ensure that the email address you provide is accurate and functional. Any issues encountered with the payment link or email must be reported to us promptly to avoid delays.
• Payment Plans: For those seeking flexibility in managing their payments, we offer payment plans through Klarna for transactions exceeding £300. Please refer to Klarna’s terms and conditions for detailed information on these payment plans.
• Non-Payment: In the absence of payment within the stipulated timeframe, and if cards are returned to us from Beckett without prior payment, we reserve the right to retain the graded cards until full payment is received. Held cards will be kept for a duration of 3 months, post which they will be considered the property of Black Label Grading in the absence of payment.
• Order Modifications & Cancellations: Should there be any changes or cancellations to your order, we will attempt to notify you via the contact details provided at the time of the order. It is crucial to maintain updated and accurate contact information to ensure seamless communication.

By engaging with Black Label Grading, you consent to adhere to these updated payment terms, ensuring a smooth and efficient service experience. We value your patronage and strive to deliver excellence in all our grading services.

3.4 Delays

All cards that are submitted to Beckett Grading Services & CGC & SGC or PSA Grading are sent on an estimated turnaround time. We are not held liable for any delays in this turnaround time.

Black Label Grading is not responsible for late arrival or late delivery of your card(s).

3.5 Refunds

Due to the nature of our service, we are unable to offer refunds on cards that have been submitted and paid for.

We will be able to return cards prior to payment at a cost of shipment. This will be discussed on a case by case basis.

In the unlikely event that a package is confirmed lost before arriving at the grading company, BLG will refund the full amount paid for our services. Should a parcel be confirmed lost following grading at the grading company, fees paid to BLG will not be refunded.

3.6 Upcharges for High-Value Cards

For both CGC, PSA and SGC grading services through Black Label Grading Ltd, an “upcharge” policy applies to cards that exceed the maximum declared value limitation for the service selected. Upcharges are additional fees applied to cards whose post-grading value surpasses the service level’s declared value cap.

• Applicability: This upcharge policy is applicable to submissions through CGC, PSA, and SGC grading services. Specifically for SGC, upcharges will only apply to vintage trading cards; modern cards (post-2000) do not have any upcharges applied.
• Customer Responsibility: Customers are responsible for selecting the appropriate service level based on the estimated value of their cards. It is crucial to refer to our pricing page for guidance on value limitations for each service level.
• Notification and Payment: Customers will be notified of any applicable upcharges upon the return of their cards. The cards will be held until the upcharge fees are settled in full.

4. Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

5. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

6. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

9. Contact Information

Questions about the Terms of Service should be sent to us at info@blacklabelgrading.com.